Order Cancellation / Product Return

Order cancellation and product return is not possible, except in cases where the product is found to be defective and you provide us with photo/video evidence. In such cases, a refund/compensation will be processed within 5 days from the original order date.

If a defect is found, please contact us within 24 hours at hey@metiprotein.com and include:

• Full name
   

• Order confirmation received from us
   

• Description of the reason for return
   

• Photo/video evidence of the defect"